Dear customer:
First of all, thank you for choosing our company products!
With the further development of a national market economy, increasingly competitive, users of the product demand is higher and higher, and also more and more high to the requirement of technical after-sales service, in order to meet the market development, the company made many efforts in internal quality at the same time, set up technical after-sales service, and is equipped with a number of professional and technical personnel responsible for the company's products after-sales service. For creating famous brand, improve enterprise well-knownness, the setting up enterprise image, our company in line with "all the pursuit of high quality, customer satisfaction for the purpose of" spirit, to "the most preferential price, considerate service, the most reliable product quality" the principle of commitment to you:
A, product quality commitment:
1, The company all valves appearance no casting defects such as trachoma stomatal, flange seal face is bruised Nick, flow, direction, nominal pressure, diameter, material and other marking should be clear and complete.
2, After the company all valves before they leave the factory quality inspection test pressure, bring pressure to open 4-5 times, with the approval of the inspector to sign can paint storage,
3, The valve after painting all surfaces must be clean without dust, to continuous smooth, colour and lustre is uniform, no bubbles, no small scratches, unified for coating.
4, With each product inspection certificate and the instruction for use, in order to ensure that the user installed correctly use the products of our company.
5, My company to ensure products are made according to the national standards for production and inspection, unqualified products will never leave the factory. Strictly implement the relevant provisions of the national industrial product after-sales service, the products are consignment within 12 months, in the product specification under the normal operation of our company will be responsible for the quality assurance period in good quality.
Second, the after-sales service commitment:
1. Service tenet: quick, decisive, accurate, thoughtful and thorough.
2, The service goal: quality of service to win customer satisfaction.
3, Service efficiency, guarantee or warranty, such as equipment failure and, after being notified by the supplier for on-site solution, send professional service staff, arrived at the scene within 24 hours to 48 hours (remote), and do not solve service staff not to evacuate.
4, The principle of service, product warranty period is 12 months, during the warranty period the supplier will repair and replacement free belong to quality problems caused by the damage of components. Warranty parts damaged, the company in line with the long-term cooperation relationship with customers, provide only accept cost of accessories, such as the buyer equipment damage caused by human factors, maintenance or provide fittings are calculated by the supplier in terms of cost.
5, Our company staff training technical after-sales service to customers for free, let them go deeper into the valve, let them better work for you, remove your worries.
